At Kaynat Art, we take pride in delivering high-quality, handcrafted bone inlay furniture. We want you to be completely satisfied with your purchase. Please review our return policy below:

1. *Eligibility for Returns*:
– Returns are accepted within *2 days* of delivery for ready-made, in-stock items.
– Custom-made or personalized furniture is *non-refundable* unless damaged or defective.
– Items must be returned in their original condition, unused, and in the original packaging.

2. *Damaged or Defective Items*:
– If your item arrives damaged or defective, please contact us within *48 hours* of delivery. Provide photos of the damage and your order number.
– We will offer a *free repair, replacement, or refund* for damaged or defective items.

3. *Return Process*:
– To initiate a return, contact us at [ KAYNAT ART email/ 9799797075 ] to obtain a *Return Authorization Number (RMA)*.
– Once approved, securely pack the item and ship it to our address. We recommend using a trackable shipping method.

4. *Shipping Costs*:
– Customers are responsible for return shipping costs unless the item is damaged or defective.
– A *restocking fee of 10%* may apply for non-defective returns.

5. *Refunds*:
– Refunds will be processed within *7-14 business days* after we receive and inspect the returned item.
– Refunds will be issued to the original payment method or as store credit, depending on your preference.

6. *Exclusions*:
– Custom-made furniture, clearance items, and products damaged due to improper assembly or misuse are *not eligible* for returns.

For any questions or assistance, please contact us at…

email ID – KAYNAT1ART@gmail.com
mobile number – 9799797075

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This policy is designed to protect your business while ensuring a positive customer experience. Let me know if you’d like further customization or additional advice!